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What is a Mystery Shopper (Anonymous or Secret Shopper)?

April 26, 2017anonymous mystery secret Shopper

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What is a Mystery Shopper (Anonymous or Secret Shopper)?

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A Mystery Shopper is an Independent Contractor who anonymously visits/phones your company, and accurately records their observations/experience. We equip the Shopper with a personalized ‘shopping scenario’ specific to the nature of your business, and a report/questionnaire to complete at the conclusion of the assignment.