What is a Manual Search?
We utilize sophisticated databases that can usually reveal the subject’s Social Security Number (see section below on SSN’s). In very rare situations, we are unable to locate that number. Situations include: foreign visitors, nick names, very common names where you are unable to supply us with any valid addresses or dates of birth. In such situations, we will have to write manual letters to each Agency (Army, Navy, etc.). For this “manual search”, we charge a $45 surcharge in addition to the base charges. We will never undertake a Manual Search without your authorization. NOTE: In September 2010 we were informed by the Army (specifically the US Army Human Resource Command) that it is now UNABLE to respond to inquiries about active military status. The Army says that it is without adequate resources to handle the requests, partially because the people in the Army outnumber all the other branches combined. If this is the case, it is likely that all manual searches will be suspended indef