What is a Grievance?
A grievance is a violation of the Ohio Rules of Professional Conduct. Click here to view the Ohio Rules of Professional Conduct. Examples of grievances may include: • taking a case when there is a conflict of interest; • failure to respond after receiving a certified letter; • not having a written fee contract in a contingency case; • lying to a client or the court; • stealing money from a client that the attorney was holding for the client; • depositing attorney funds and client funds into the same account (co-mingling funds).
There are two types of formal complaints that you may make. One type is an appeal, which is a formal complaint about an action. An action is a denial, suspension, reduction, or termination of certain services. See below for a description of the appeal process. The second type is a grievance, which is a formal complaint about any other issue. Here are the steps in the grievance process: • To start a grievance, contact the Community Mental Health Agency where you receive services or the PIHP in which you reside. See the end of this booklet for a list of PIHPs and CMHAs. • You may request assistance with your grievance from your PIHP’s Ombuds service. See the end of this document for the telephone number for the Ombuds service in your PIHP. Interpreter and TTY/TTD services are available to help you, if needed. You may also receive help from other individuals of your choice. • You may start a grievance with a phone call or a letter. If you choose to start with a phone call, you must also s
In the workplace, a grievance is a formal statement of complaint against an authority figure, usually a supervisor or manager. The grievance process has several steps, all of which can involve the advice and guidance of a union steward. A grievance occurs when there is a difference arising out of the interpretation, application, administration, or violation of specific provisions found in the Collective Bargaining Agreement. The entire Grievance procedure can be found in Article 6 of the Collective Bargaining Agreement.
