What is a grievance procedure?
A grievance procedure is a method for solving employee complaints. Right now you can take your complaints to management, but they have the final say on whether to make improvements or correct a problem. With the Union, when you have a problem, you have the help of the Union Steward, who will help you file a grievance. If the company refuses to settle the complaint with the Union, the grievance goes to a neutral judge called an Arbitrator. The company is required to abide by the arbitrators decision. The grievance procedure has time limits, so it does not drag out. It insures that the company can’t ignore you. With a grievance procedure, if the company mistreats any worker, the company can be forced to correct the injustice or be taken to an arbitrator who can force the company to act fairly.
