What is a grievance procedure in public housing?
A grievance procedure is a process to resolve disputes between residents in public housing and a housing authority. It is a way to try and work out problems without having to go to court. As a tenant, you can use the grievance procedure in two different ways: • To oppose some action that a housing authority wants to take against you (For example: Housing authority refuses to let you add someone to your lease) • To hold your housing authority staff and board accountable for the way they have acted or not acted (For example: Housing authority does not respond to your request to make repairs) Important: It is illegal for a housing authority to try and evict or harass you for filing a grievance or testifying at a grievance hearing.1 The grievance procedure is there to resolve problems. Don’t let the housing authority try to scare you away from using the grievance procedure. Housing authorities must have written grievance procedures. Ask your housing authority for a copy of your grievance p
