What is a grievance and how do I respond to one?
A grievance is a dispute between one or more employees (usually between a rank and file employee and a supervisory employee), or a dispute between the State and the union, involving the interpretation, application, or enforcement of the terms of the negotiated MOU. The grievance procedure is outlined in the MOU and defines the levels of review and response as well as the timeframes. In the Department of General Services the third level response is prepared by the Labor Relations Section and signed by the designated deputy director. Contact the Labor Relations Section for assistance in responding to grievances. GUIDELINES FOR GRIEVANCE HANDLING I.
