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What is a DSR ?

April 26, 2017DSR

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What is a DSR ?

2 Answers

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In early 2007, eBay introduced a new twist to the feedback system called Feedback 2.0. As part of Feedback 2.0, eBay introduced Detailed Seller Ratings – four new ‘Criteria’ that buyers can anonymously rate sellers on. The Criteria include: • Item as described • Communication • Shipping time • Shipping and handling charges Each DSR is rated on a scale of one to 5 stars. In late 2007, eBay announced that they will begin advantaging sellers with high DSRs in the search results and disadvantaging (and even taking trust and safety actions) for those sellers with low DSRs. DSRs are going to be as important, if not MORE important than overall feedback starting in 2008. You can learn more about DSRs on eBay here: http://pages.ebay.com/help/feedback/detailed-seller-ratings.html.

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DSR’s are an additional way for buyers to leave feedback. When leaving DSR’s please remember that although you are asked to rate a buyer out of 5, eBay considers everything under a 5 as unsatisfactory. So please consider leaving all 5’s.