What is a Direct Repair Facility (DRP)?
A direct repair facility is a body shop that works directly with your insurance company as their preferred repair facility. DRP Collision Centers have to adhere to a higher level of service and meet a higher level of training certification. They also have to have the latest in equipment and technology. A direct repair facility is authorized to write the estimate, perform the repairs and deliver the vehicle back to you, without having to wait for an insurance representative’s review. Insurance companies monitor closely their DRP relationships to ensure complete customer satisfaction.
