What is a direct debit?
A direct debit is a pre-arranged debit or payment made from your Commonwealth Bank account to a merchant, biller or service provider (e.g. telephone bill). Back to top Q. What is a direct credit? A direct credit is a pre-arranged credit or payment made to your Commonwealth Bank account from a merchant, biller or other service provider (e.g. tax return). Back to top Q. What should I do if my transfer has not been correctly redirected? In the event that your direct debit or credit has not been correctly transferred, you will need to contact the business with which you have made the arrangement, e.g. your gas or electricity provider. Back to top Q. Who is responsible for the information in the letters? You are responsible for checking the accuracy of the information contained within the letters. The letters should be checked for accuracy before they are sent. Back to top Q. If I make a mistake, can I change what I have done? Should you make a mistake, e.g. incorrectly enter the details of
