What is a design flaw?
A design flaw happens during production, even though we do our best through years of experience, and use of technology we still cannot predict a design flaw on custom work. Flaws are most common with intricate logos, designs, and other unforeseen circumstances. It is always important to educate your customers so they too can appreciate the true value of custom jewellery. Just like we all value every Ferrari we see, we tend to forget the custom craftsmanship that goes into each of those exquisite machines they too run into design flaws, but like us they too can fix the flaw to continue building a thing of beauty!
