What is a departmental mailbox?
The campus email system supports accounts for both individuals and groups (for example, academic or administrative departments, or student organizations). Unlike individual mailboxes, shared mailboxes are accessible by a list of users who are identified by their Duke NetIDs. Users on the list may have different permissions; some may only be able to read mail, and others may have permission to modify and delete messages. Shared mailboxes can only be accessed by an email client that uses the IMAP4 protocol (for example, Mulberry, Thunderbird, Outlook Express, Outlook, Mac Mail). Each shared mailbox user must have a valid NetID.
