What is a Crisis Loan and how do I get one?
It is an interest-free loan that has to be paid back. It is available to anyone, whether or not they get any benefit, who need help to meet expenses in an emergency or as a consequence of a disaster. Customers need to be aged 16 or over and unable to pay basic living costs (or some other essential cost), which could put the health and safety of the customer or their family at risk. Any savings will usually affect how much a customer can get. A Crisis Loan can be applied for by ringing 0800 0327950.
