What is a credit note? I received one today?
If you pay cash, a credit note means they won’t give you a cash refund but you can use the note for another purchase. If you buy on account, the amount on the credit note is added to your account. When you get a statement, you pay the invoices less the credit note. If you buy by credit card, the credit note means that the money has gone back on your account (but not necessarily in the same month). If you buy by debit card, the credit note means the money has gone back into your bank account.