What is a cookie and is it required to access my account?
A cookie is a small piece of information sent by a web server to your computer’s web browser. We require cookies to maintain your account identity as you move from page to page within our secure site. The cookie is deactivated and deleted when you log out or your secure session ends. If you require assistance with the download process, please contact your software provider at one of the following numbers: Netscape at 1-800-411-0707, Microsoft at 1-425-635-7123 (US) or 1-905-568-4494 (Canada), and AOL at 1-800-827-3338.