What is a convergence technologies professional?
Convergence technologies refer to the merging disciplines of telephony and data networking to create support for new data types and services over networks. Convergence technologies professionals demonstrate practical and conceptual knowledge in voice communication and data networking, as well as the convergence of voice and data on the same network. Competency in these areas enables professionals to support services such as Voice over IP (VoIP) telephony, real-time presentation, conferencing, communication, and other services that combine voice and data, among offices in a single building or across the world.
