WHAT IS A CONFLICT MANAGEMENT PROGRAM?
Generally, the term conflict management refers to programs that teach individuals concepts and skills for preventing, managing, and peacefully resolving conflicts. Traditionally, student peer mediation programs have been the most popular form of conflict management. However, teachers are increasingly recognizing the importance of implementing programs that use conflict management skills to handle classroom misbehavior and to enhance the teaching of core academics. Student peer mediation programs are also giving rise to mediation programs designed to resolve conflict among students, teachers, administrators and/or parents.
