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What is a Compensation Recovery Unit (CRU) certificate?

April 26, 2017Certificate compensation CRU recovery

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What is a Compensation Recovery Unit (CRU) certificate?

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When a claim is ready for a full and final offer, Capita, the Department’s claims handlers, require a valid CRU certificate from the Department of Work and Pensions (DWP). This is to ensure that compensation is not paid twice for the same injury. Capita will always ensure they have a current CRU certificate when a claim is ready for an offer to be made in full and final settlement. However, these occasionally need to be requested twice if they expire in the time it takes for actual acceptance of any offer to be received.