SySAM server will not start if there is no valid Served License(s), obtained from SPDC, in the License Directory (e.g. on windows – %SYBASE%\SYSAM-2_0\licenses). SySAM will not start if only Un-served License, obtained from SPDC, are in the license directory. To tell if a license is served vs un-served, examine the content of files with extension .lic, and see if file contains line with keyword SERVER. e.g. SERVER . On Windows system, the error message in this case is From a DOS prompt: C:\Sybase\ase150\SYSAM-2_0\bin>sysam start Starting the SYSAM service The SYSAM service is starting. The SYSAM service could not be started. The service did not report an error. More help is available by typing NET HELPMSG 3534. On some install scenarios when SySAM 2.0 is installed on a machine which had SySAM 1.0, and you did not do a clean uninstall, there may be some data files that prevent SySAM server from starting. In these cases you can cleanup SySAM, by performing a SySAM reinstall: C: