WHAT IS A CLAIM, AND HOW SHOULD I HANDLE SUCH AN OCCURRENCE?
If anyone makes a request for money or services, it can be considered a claim. An example of this would be if you receive a subpoena to appear in court or you are asked to respond to a lawsuit. In fact, something as simple as receiving a phone call or a letter from a displeased client requesting money or services constitutes a claim. If you are a client and this has happened, please call the toll-free number that was included with your policy and speak with the underwriter’s claim representative. The representative will answer questions and walk you through the claims process. If you have any additional questions, we’re here for you, and you can contact us for personalized service at 1-877-877-7789.