What Is a Cabin Crew?
The staff on an airplane can generally be divided into two groups, the flight crew and the cabin crew. The individuals who work in the passenger area are known as the cabin crew. Such an individual may be referred to as a stewardess, flight attendant, or air hostess. Many of the most common alternate terms for cabin staff members suggest femininity. This is because these positions have predominately been held by females. This does not, however, mean that these positions are reserved strictly for women. Providing good customer service is an important part of a flight attendant’s job. The advent of electronic ticketing and check-in means the cabin crew may be the only members of an airline consumers encounter. These individuals play a critical role in consumer perception and in ensuring that passengers have a pleasant traveling experience.
