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What is a By-Request FLEX?

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What is a By-Request FLEX?

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A By-Request FLEX allows riders to travel “curb-to-curb” up to one quarter-mile off the regular FLEX Route, unlike any conventional fixed route service. Only two By-Request FLEXes can be scheduled per roundtrip. To schedule a FLEX, call (508) 752-9283 (option 4) at least two hours in advance, and a WRTA Customer Service representative will be happy to help you. FLEXes may be requested up to seven days in advance.

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