What is a BTR account credit?
When a member returns merchandise under the satisfaction guarantee, they receive a BTR account credit that can be applied to future purchases on our Website. The member is credited for the entire cost of the purchase less shipping costs. We do not charge you a handling fee for your returns. Note that if a member returns merchandise because it is damaged on delivery or faulty, Beyond the Rack will refund the purchase price, including shipping, as per your original method of payment. For example, if you paid the purchase price in part with an existing BTR account credit and the rest with a credit card, the credit card portion will be refunded to your card, and your BTR account will be credited with the account credit portion.
Related Questions
- My call credit has been allocated to the wrong VoxTransit account ID. Could you please allocate the credit to the xxxx number in my account?
- I deposited money in my VolCard (AllStar) Account at a DART machine, but it didn credit my account. What should I do?
- I’d like to open an account with Pelican. Where can I find the credit application?
