What is a backorder?
When we are temporarily out of an item, we call that a backorder. We sometimes run out of an item when there is a high demand or when the manufacturer is unable to supply us with the item. We can often tell you what the wait will be on a backordered item if you contact our customer service department.
A backorder is when you place an order for a part that is out of stock. Orders that are placed for items that are out of stock are automatically considered backorders, because we have in most cases already placed an order with our supplier. When an item is on backorder, or is out of stock, it will say “This item is out of stock” in red on the item page. We have Real Time Inventory, though, so when it is available for purchase, that will change to read “This item is in stock” in green, with the number available. We try not to have backorders meaning that we try to place orders to replenish our stock before we run out completely. It is not always possible to do this, though, especially during the spring and summer months, and during the holidays.
