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What is a 24 Hour Counseling Service?

April 26, 2017counseling hour service

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What is a 24 Hour Counseling Service?

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A. A telephonic counseling service (also known as an EAP) is a program that offers assistance to both members and their immediate family. Members are eligible to receive assessment, short-term problem resolution or referrals to address personal problems. All services are performed telephonically.