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What Internet Explorer settings are needed for eCare to work?

April 26, 2017ECare internet explorer needed settings

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What Internet Explorer settings are needed for eCare to work?

1 Answer

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Both customers and agents should set their browser security level for the Internet zone to ‘default’ in order to use eCare. This can be done by clicking on the Default button in the Security tab for the Internet zone. This will reset all security settings and move the security slider to the ‘Medium’ setting.