What information should be included in Hotline complaints?
The complaint should include sufficient information for the OIG to determine whether the complaint warrants review or investigation by the OIG, such as: • The particular VA facility or office involved. • The identity of the wrongdoer(s) and victim(s). • The alleged legal or policy violation(s) or other misconduct. • The effect of the wrongdoing, such as dollars lost, delay produced, etc. • The date(s) when the event(s) occurred. • The identity of any witness(es) to the event(s). • Copies of relevant documents that support the allegation. • Whether anyone else has already reviewed the allegation. • An address and telephone number of a named complainant and whether the complainant wishes confidentiality.
