What information on reasonable adjustment should employers use?
Assumptions about people with a disability frequently include inaccurate beliefs about the type or level of adjustment needed (if any) and the potential costs of adjustment. An employer (or other person covered by the D.D.A.) should not simply assume that a person with a disability will not be able to perform some of the requirements of a particular job or that any adjustment will be too difficult or costly. Equally, it should not be assumed that no adjustments are necessary. Employers should make adequate efforts to ascertain whether any reasonable adjustment is necessary and possible. An employer who fails to make reasonable adjustments where required will be exposed to liability for unlawful discrimination as well as missing the opportunity of using the abilities of present and potential employees most effectively. An employer who did not know that an adjustment was required or possible will still be liable for failing to make the adjustment, at least if he or she should reasonably
