What information is made available to call takers?
Subscribers determine the information they wish to provide to emergency responders through SMART911. Subscribers may include details about their premise, including directions and doorway access or location information. Household information may include house color, the number of stories and bedrooms, as well as whether bedrooms are located above, below or on the same level as the main entrance. Gas and electric service shut-off locations may be provided. Emergency contacts (with name, relationship to the subscriber, telephone number/email address) may also be included. For individuals listed in the subscription, medical and psychiatric conditions, medications, allergic reactions, and a photo can be included. Rescue information may also provided to let responders know if someone is hearing impaired, mobility impaired, speech impaired, vision impaired, or weighs over 300 pounds and may require special carry-out assistance. Primary and secondary language information is also included.
