What information is available through the Telephone Operated Program Support (TOPS)?
You can obtain account information, account values, daily unit values, make transfers among investment options, change allocations for future contributions and establish the Investment Simplifier program by calling 1-800-755-7777, 24 hours a day, 7 days a week. A Personal Identification Number (PIN) is required to transfer amounts or change allocations. If you do not have a PIN or do not remember the 5-digit number, please complete a TOPS enrollment form and mail as instructed on the form. You can print this form by clicking here. • How can I enroll in TOPS? Print an enrollment form (click here); complete, sign and return to our Processing Office. • How can I find out what my TOPS PIN is? Please call the Customer Service Area at 1-800-628-6673 Monday through Thursday from 8:00 a.m. to 7:00 p.m. and 8:00 a.m. to 5:00 p.m. on Friday ET. A representative will send you an application for a new PIN. For your security, we are not able to give you a PIN number over the phone. Or, print an enr
