What information does the law require funeral directors to give consumers?
The Federal Trade Commission Funeral Rule requires funeral providers to give information from their price lists to consumers who call on the telephone. Callers need not identify themselves. Most funeral homes will mail the General Price List if requested. If a consumer personally visits the provider, the representative must give the consumer a copy of the General Price List when a discussion of funeral pricing takes place. If caskets and outer interment containers are discussed, the consumer must be shown a copy of the Casket Price List and Outer Interment Receptacle Price List. The latter two lists do not by law have to be given to the consumer, only shown to them. Most reputable firms will provide copies of the list if asked. Back to Top 23.
