What information does Dale Cleaners record?
The information recorded by Dale Cleaners is for the delivery of speedy, accurate and high quality service to all our clients. We record name, phone number (for cross reference and communication), address (if necessary: delivery or billing purposes) for identification. Personal preferences (“light starch, no clip hangers”) are also recorded. The garment’s type, color, style and quantity are recorded each time you drop an order off. The date of the drop off and the pickup also become part of the data recorded by Dale Cleaners. We are now recording, if the client wishes, the e-mail address for our new E-Coupon, E-Notification, and E-Verification programs (See other pages of our web site for a description of each.) All of this data is used exclusively by Dale Cleaners to provide our clients with great service.