What information do I need to submit to obtain a temporary activation key code (i.e. DICOM, PostScript)?
To receive temporary keys, please call tech support and provide your name and contact information, the printer’s serial number, and license code number. The serial and Smart Card numbers can be found in the Main Menu, Utilities –> Imager Info. Horizon temporary keys are issued in 90-day increments and may require Codonics Management approval to activate. Q: Im not getting enough choices in the Menu! A: In order to see more menu selections, press the “menu” key to exit out of the menus. Then press and hold the left-arrow button while simultaneously pressing “menu”. Let go of both buttons. You are now at the administrative-level menu system which contains the majority of the printer setup options. Q: The printers Alert light is on and it is asking me to load a different type of film or paper. A: The alert light indicates that the printer is receiving an instruction to print on a specific media type not currently loaded in the printer. Most often, this occurs in DICOM connections, partic
