What information do I need to provide to Customer Service or a project team member when asking questions about running reports?
Please make a note of the report name and the date and time you attempted to run it. Additionally, please provide the input parameters you used (contract number, vendor name, etc.) and how long you waited if the report timed out or you halted your efforts. If an error message appears on the screen, make a note of that as well (it may be copied and pasted into an e-mail, if that is how you are communicating).
Related Questions
- What we should be asking the government today, are questions as to why the entire project, as envisaged and promised is nowhere near completion. Has the water reached the people?
- I think that doing formal Project Team Status Reports will add time to how long it takes me to complete project tasks. Is this step necessary?
- What information do I need to provide to Customer Service or a project team member when asking questions about running reports?