What information do I need to have ready when I contact Valero Federal Credit Union with a problem or question?
In order for Valero Federal Credit Union to assist you as efficiently as possible, try to have the following information available when contacting us: Date and time of problem Operating system of the computer (ex: Mac or PC, 486 processor, etc) Browser type and version If an error message occurred, try to write down the exact error message The steps you took that resulted in the error
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