What information do I need to have ready when I contact Tucson Federal Credit Union with a problem or question?
In order for a TFCU representative to assist you as efficiently as possible, try to have the following information available when contacting us: Date and time of problem Operating system of the computer (ex: Mac or PC, Pentium class processor, etc.) Browser type and version (ex: Internet Explorer 5.0, Netscape Navigator 4.0, etc.) If an error message occurred, write down the exact error message The steps you took that resulted in the error.
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