What information can I obtain on an item held in U.S. Customs?
If your package is held in U.S. Customs, you will receive a detention notice within 30-45 days of its arrival in a U.S. Customs mail branch. The most common items that are subject to detention are pharmaceuticals, prohibited or controlled items, such as alcohol, spring blade knives, narcotics, and items subject to quota, such as textiles being imported for commercial purposes and not for personal use. Customs does not track individual packages through its facilities, so unless you have a detention notice with a number, Customs will not be able to give you any information about where your package might be. [[Back To Top]] • Can I order items that are out of stock? YES! These items can be reserved by putting them on your wish list or by E-mailing Collectables And More. These items are reserved on a first come first serve basis. [[Back To Top]] • Can a sender prepay customs fees? Customs fees are assessed by the country where the item is delivered. The U.S. Postal Service cannot assess th
