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What information can customers get when they contact Customer Support staff?

April 26, 2017contact customer customers staff support

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What information can customers get when they contact Customer Support staff?

1 Answer

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The mission of Presagis Customer Support is to provide remote technical assistance during product installation, to assist with inquiries on product usage, and to coordinate defect reporting on a current product version. In the event of a software defect, the Customer Support team provides all available workaround solutions until a software patch is available.