What Impacts Employee Morale?
There is no simple “silver bullet” to improve employee morale. However, the development of a strong, mutually beneficial relationship between employees and employers tends to increase productivity and reduce costs associated with labor. But what do “employee relationships” mean, especially in the context of a large employer? Obviously, employee relationships are not like the relationships we have with our friends and family. Instead, the employee/employer relationship involves: • Employee Interactions (e.g. “How do I get my vacation time approved?”) • Employee Processes (e.g. “When does my change in pay become official?”) • Employee/Employer Objectives (e.g. “What am I supposed to do today?”) • Employee Contracts (e.g. “Why is there an error in my overtime pay?”) Employee morale sags when the elements of the relationship are frustrating or inflexible for employees. For example, if the process for asking for vacation time means lots of paperwork, long cycle times and errors, then this w
