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What if there’s a long queue at the ticket office?

Office Queue
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What if there’s a long queue at the ticket office?

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This is the reason for not purchasing a ticket most frequently used by those with no intention of paying. It makes it impossible for us to distinguish a genuine from a dishonest case and a penalty fare will normally be issued. We monitor queuing times at all of our stations in order to minimise waiting. Revenue protection staff will call our control office to verify there was no opportunity to purchase a ticket.

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