What if there is a discrepancy between provider agency and family regarding the date that services were first requested?
Response: Per MA Bulletin 01-01-05, “Revisions to Policies and Procedures Relating to Mobile Therapy, Behavioral Specialist Consultant and Therapeutic Staff Support,” the entity to which the request was made should maintain a record of the date of the request. If BHR services are prescribed, members of the ISPT should confer with the parent/guardian/recipient at the first ISPT meeting to confirm the date that the parent/guardian/recipient (if 14 years or older), or other person acting with the family’s concurrence, first requested behavioral health services and then record the date on the ISPT Sign-In/Concurrence Form. This date should be supported with accurate documentation by the entity receiving the request. If there is a disagreement of the identified date between the provider and the parent, the date identified by the parent should be recorded on the ISPT Sign-In/Concurrence Form.
Response: Per MA Bulletin 01-01-05, “Revisions to Policies and Procedures Relating to Mobile Therapy, Behavioral Specialist Consultant and Therapeutic Staff Support,” the entity to which the request was made should maintain a record of the date of the request. If BHR services are prescribed, members of the ISPT should confer with the parent/guardian/recipient at the first ISPT meeting to confirm the date that the parent/guardian/recipient (if 14 years or older), or other person acting with the family’s concurrence, first requested behavioral health services and then record the date on the ISPT Sign-In/Concurrence Form. This date should be supported with accurate documentation by the entity receiving the request. If there is a disagreement of the identified date between the provider and the parent, the date identified by the parent should be recorded on the ISPT Sign-In/Concurrence Form. The provider should prepare a written statement explaining the disagreement and submit the statement
Related Questions
- What if there is a discrepancy between provider agency and family regarding the date that services were first requested?
- How does an agency, sponsoring agency, provider of services or registered provider (once registered) begin the process?
- How does this process work if an agency contracts with another agency or provider of services in the OMRDD system?
