What if the Underlying Carrier is not AM Best Rated A- VI?
• What if the Underlying carrier is a Lloyds carrier and is still AM Best Rated A- VI or better? • Lloyds carriers that are AM Best Rated A- VI or better are acceptable for ACE Express Umbrella. • What do I do if my submission needs to be referred to an UW? • Our platform allows the user to a view why the submission is being referred. Any additional information can speed up the referral process, so the user is encouraged to use the Producer Comments field to give the Underwriter additional information about the referral. • After updating the comments field and selecting the Refer to Underwriter button it is a good idea to send an email with the account name and submission number to alert your Underwriter that the account was referred. • Recommended Browser Settings (What Browser should I use?) • Internet Explorer • Renewal Processing • This system functionality is currently being designed. Essentially, the user would have to re-enter the account at renewal. If you have an upcoming rene
