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What if the text advisory is not received?

advisory received text
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What if the text advisory is not received?

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Using the mobile phone you reloaded, call 222 (Globe) or 802 (Touch Mobile) to check if the amount reloaded has been credited. If not, please call Globe’s Customer Service at 730-1000, or Touch Mobile’s Customer Service at 730-1500 to report the incident.

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