What if the student wakes up sick the day of the lesson or we have a medical emergency?
We offer one complimentary late cancellation per year providing a client has taken a minimum of 26 lessons. We will use our judgment and past cancellation history to resolve this matter. If a late cancellation cannot be rescheduled a client must use their one free late cancellation and Thereafter must pay for any future late cancellations. Our instructors also have 1 free late cancellation and thereafter must give a free lesson.
