What if the speed that I ordered is at the limit at the time of the Covad installation?
If you qualify for services other than T1 and are at the very limit of the qualifying loop length for that speed, we will make our best efforts to have the service run at those speeds and remain stable. A downgrade to a lower speed may be necessary at the time the Covad technician is installing the service. Should the technician find speed issues after the installation, Covad technical support will be more than happy to assist and may also recommend a downgrade of service.
