What if the SMS message does not reach the beneficiary?
In the unlikely event that the SMS Advice does not reach the Beneficiary’s mobile phone handset you will receive an email advice broadcast entitled “SMS Delivery Failure”. At this point you can contact the Beneficiary and provide them with the unique 16 digit Value Identification Number(VIN). You can tell if the SMS Advice has made it to the handset at this is reflected in the transaction’s status of “Delivered to Handset”. Once this status has been reached you can rest assured that the Beneficiary has received the SMS Advice containing the VIN.
