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What if the seller no longer wants to deliver the item?

April 26, 2017deliver longer seller wants

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What if the seller no longer wants to deliver the item?

3 Answers

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When registering, all sellers agree to follow through with the results of their auctions. This includes releasing items that they have received fair bids for. If a buyer encounters a problem with a seller contact our support department and we will try to help resolve the issue.

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Please allow at least 5 working days for the seller to respond to you. Some people only check their e-mail every few days. If you still cannot contact the seller, contact us and we’ll see if we can help. Please bid carefully. By bidding you are agreeing to the seller’s terms (if applicable).

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A seller is required to sell you the item at your winning bid price, plus any shipping and handling charges they have clearly stated in the auction description. Sellers are not allowed to add additional charges or “hidden charges” to an auction item’s invoice that were not clearly stated in the auction description. Sellers are required to contact the winning bidder within 48 hours of the auctions’ close with an invoice and payment instructions — or else to put different instructions for the buyer in the auction description itself. If the seller does not want to abide by these terms of the auction after you have won, and you have seriously and courteously tried to resolve any problem the seller might have about delivering the item to you, then you can file negative feedback on the transaction and contract MoviePosterBid with a Problem Auction Report by going to the Contact page and reading the instructions there.