What if the Sample Question played well but the practice test crashed?
Streaming video places strong demands on a computer system, so it is a good idea to reboot your computer before starting the practice test. If you become disconnected during the test, log back on with your user name and password. The test will pickup where you left off. We will make every effort to make sure that you can complete the Practice Test. Click Here to contact support. Support hours are Monday through Friday, 9 am to 5 pm, Pacific Standard Time. We will make every effort to address your problem as soon as possible. If no solution is forthcoming, of course we will be happy to refund your money.
