What if the report contains inaccurate or incomplete information?
You can dispute inaccurate or incomplete information. When you file a dispute, a process much like the one you use to dispute information in a credit report is triggered. Here’s a summary of how the dispute process works: • You file a dispute in writing and provide evidence. You can do this directly from this web site. • The employment screening agency must investigate your dispute. • If the agency cannot verify the information you disputed, the information must be removed. • The agency does not have to continue an investigation if it decides your complaint is “frivolous or irrelevant.” • The agency has 30 days to notify you of the results of the investigation. • You have to be notified if negative information is deleted but later reinserted. • If the agency will not remove negative information, you can include your own statement in the file. If the inaccuracy is a result of identity theft in which someone committed a crime under your name, visit the California Attorney General’s web s
