What if the RDA Toolkit runs slowly?
If Internet Explorer (IE, particularly IE8) shuts down, for example when using MARC Bibliographic Mapping Page, it is likely an add-on or plug-in you are running that is causing the conflict. Check “Add-ons” from Tools -> Manage Add-ons to see what you are running. Try running IE with Add-ons by selecting Start -> Run and enter “iexplore.exe -extoff”. Running in that mode, you should be able to see if you have issues. You can often increase speed by removing add-ons from browsers. Several issues can have a negative impact on speed, typically an unsupported web browser (see recommended browsers above), or the user’s institution has implemented a web-filtering program called Bluecoat. The Bluecoat system has a bug that causes this kind of slowness. To help us troubleshoot this issue, you can contact us at the RDA Toolkit Support Center, tell us what browser type (Internet Explorer, Firefox, etc.) you are using and what browser version number (IE7, IE8, Firefox 3.6.3, etc.). For many user
