What if the problem cannot be resolved in the time available with FGI?
Some life problems (for example, inpatient treatment of alcohol or drug abuse or serious mental health issues like depression, which might require medication) need the specialized services of other professionals. If you and your counsellor assess the need for specialized services, your counsellor will assist you in identifying and connecting with that resource. Your counsellor will attempt to identify the best possible resource from both the private and public sector. Alberta Health Care or Provincial Social Services typically cover resources from the public sector. Private practice professionals charge a fee, part of which may be covered by the employee’s existing Extended Health Benefits Plan through The City of Calgary. For more information, on The City’s benefits, the employee can contact their business unit payroll or call HR Service Centre at 403-268-5800.
